Last updated: 7/29/2025

1. Introduction

This Privacy Policy explains how Prayas Chatbot ("we," "us," or "our") collects, uses, and discloses information about you when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Account Information: When you create an account, we collect your name, email address, and password. This information is used for account creation, authentication, and communication.
• Chat History: We collect and store your conversations with the chatbot. As stated in our Terms of Service, these conversations are not private or encrypted and may be reviewed by our team to improve the service.
• Usage Data: We may collect data about how you interact with the service, such as the features you use and the time, frequency, and duration of your activities.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
• Monitor and analyze the use of the Service to prevent fraud and ensure security.

4. Data Security

We are committed to protecting your data, but no security system is impenetrable. We cannot guarantee the absolute security of your information. You are responsible for safeguarding your own login credentials.

5. Data Retention

We will retain your personal information and chat history for as long as your account is active or as needed to provide you with the Service and to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to access, update, or delete your personal information. You can manage your account information through your profile settings. You can delete your account and all associated data by contacting us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at lipun038@gmail.com.